Introduction
At JMA Joinery & Building Services, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

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1. Information We Collect
We may collect the following personal information:

- **Contact Information:** Name, email address, phone number, and postal address.
- **Business Information:** Project details, property information, and any relevant specifications required to deliver our services.
- **Payment Information:** Bank account details and payment transaction information (if applicable).
- **Technical Data:** IP address, browser type, and usage information through cookies or similar technologies when you visit our website.
 
2. How We Use Your Information
We use your personal information for the following purposes:

- **Service Delivery:** To provide joinery and building services as requested, including quotations, project management, and customer support.
- **Payment Processing:** To process payments for services rendered.
- **Communication:** To respond to inquiries, provide updates on services, and send relevant marketing materials (if consent has been provided).
- **Legal Compliance:** To comply with legal obligations and resolve disputes, if necessary.

 

 3. Legal Basis for Processing
We process your personal data on the following legal bases:

- **Contractual Obligation:** When it is necessary for fulfilling a contract, such as providing our services or responding to requests.
- **Legitimate Interests:** For internal purposes, such as improving our services, monitoring usage, and ensuring the security of our business.
- **Consent:** Where you have provided explicit consent for marketing communications or other specified purposes.

 

4. Data Sharing
We may share your data with:

- **Service Providers:** Third-party vendors who assist in providing services, such as subcontractors, payment processors, and IT providers.
- **Legal Authorities:** If required by law or in response to legal proceedings.
 
We ensure that any third parties we engage comply with the same level of data protection standards.

 

5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

 

6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. This includes using secure systems, encryption, and limiting access to your data.

 

7. Your Rights
You have the following rights regarding your personal data:

- **Access:** Request a copy of the personal data we hold about you.
- **Correction:** Request corrections to any inaccurate or incomplete data.
- **Erasure:** Request deletion of your personal data, subject to legal constraints.
- **Objection:** Object to processing based on legitimate interests or direct marketing.
- **Data Portability:** Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at the details provided below.

 

8. Cookies
Our website may use cookies to enhance user experience and analyze website performance. You can control the use of cookies through your browser settings.

 

9. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for updates.

 

Cookie Policy for JMA Joinery & Building Services
Introduction
JMA Joinery & Building Services ("we," "our," or "us") uses cookies on our website to enhance your experience and provide tailored services. This Cookie Policy explains what cookies are, how we use them, and how you can control their use.

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1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit our website. Cookies help us recognise your device and store some information about your preferences or past actions on our website, enabling us to improve your browsing experience.

 

2. Types of Cookies We Use
We use the following types of cookies:

a. Essential Cookies
These cookies are necessary for the proper functioning of our website. They enable basic features like page navigation and secure access to certain areas of the site. Without these cookies, some parts of the website may not function correctly.

Example: Session cookies to maintain login sessions (if applicable).
b. Performance and Analytics Cookies
These cookies allow us to track how users interact with our website. We use this information to analyse trends, improve the website’s performance, and enhance user experience. The data collected is anonymous and does not identify individual visitors.

Example: Google Analytics for tracking visitor statistics and behaviour patterns.
c. Functional Cookies
These cookies allow the website to remember choices you make (such as your preferred language or region) to provide a more personalised experience.

Example: Saving your preferred settings or login information.
d. Targeting/Advertising Cookies
We may use these cookies to deliver personalised advertisements based on your browsing behaviour. These cookies may be set by third-party advertising networks and track your activity across different websites.

Example: Displaying relevant ads based on your past interactions with our website.

 

3. How We Use Cookies
We use cookies for the following purposes:

To enhance user experience by remembering your preferences and settings.
To analyse website performance and gather insights into how our website is used.
To provide personalised content and advertisements based on your browsing habits.
To improve website security and monitor for any unusual activities.

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4. Third-Party Cookies
In addition to our own cookies, we may use third-party cookies from services such as Google Analytics, Facebook, or other advertising platforms. These cookies are used to collect information about your interactions with our website and provide tailored advertising or social media integration.

Third-party cookies are subject to the privacy policies of their respective providers, and we encourage you to review their policies for more information.

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5. Managing Cookies
a. Cookie Consent
When you visit our website for the first time, you will be prompted to accept or manage your cookie preferences. You can choose to accept all cookies or customise your settings. Your preferences will be saved for future visits.

b. Browser Settings
You can control and manage cookies through your web browser settings. Most browsers allow you to:

View the cookies that have been set.
Block cookies from specific websites.
Delete cookies when you close the browser.
Block all cookies, or limit cookies to certain types.
Please note that blocking or disabling certain types of cookies may affect the functionality of our website, and you may not be able to use all features.

c. Opting Out of Targeted Advertising
You can opt out of targeted advertising by adjusting your cookie settings or visiting websites such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

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6. Cookie Retention
Cookies are stored on your device for varying lengths of time, depending on their type:

Session cookies are temporary and are deleted when you close your browser.
Persistent cookies remain on your device until they expire or are deleted.
We use persistent cookies to remember your preferences and enhance your experience on subsequent visits.

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7. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.

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Contact Us
If you have any questions or concerns about this Privacy or Cookie Policy or wish to exercise your data rights, please contact us at:

**JMA Joinery & Building Services**  
Email: jay@jmajoinery.com
 

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This Privacy Policy was last updated on 05.09.24.